PROCESSING TIME
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Orders are processed within 1-3 business days.
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Orders placed on weekends or holidays are processed the next business day.
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You'll receive a confirmation email with tracking information once your order ships.
SHIPPING RATES & DELIVERY TIMES
United States:
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Standard Shipping (7-15 business days): Calculated at checkout
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Free Shipping on orders $35+
International:
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We ship to 25+ countries worldwide
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International shipping (10-25 business days): Calculated at checkout
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International orders may be subject to customs duties and taxes, which are the buyer's responsibility
TRACKING YOUR ORDER
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Once shipped, you'll receive an email with your tracking number.
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Track your order at any time by clicking the link in your shipping confirmation email.
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Please allow 24-48 hours after receiving your tracking number for the carrier to update tracking information.
SHIPPING ISSUES
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If your package is lost, damaged, or hasn't arrived within the expected timeframe, email us at support@pawsomefindsmc.com with your order number. We'll investigate and make it right.
ORDER CHANGES
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Need to change your shipping address or cancel an order? Email us ASAP at support@pawsomefindsmc.com. We can make changes only if the order hasn't shipped yet.
P.O. BOXES
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We can ship to P.O. boxes via USPS. Some carriers may not deliver to P.O. boxes — if this is an issue, we'll contact you.